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5.1.3.3 Using E-Mail to Request Assistance 
You must first have a default mail client configured on the Windows Server 2003 computer before you can 
use e-mail to send a Remote Assistance invitation. To create a Remote Assistance invitation using e-mail, 
select the e-mail option after clicking on the
 INVITE A FRIEND TO CONNECT TO YOUR COMPUTER USING 
REMOTE ASSISTANCE 
link and the 
INVITE SOMEONE TO HELP YOU
 link in 
HELP AND SUPPORT CENTER
This will allow you to set the expiration time for the invitation, and to set a password require that the 
recipient to required to use. The password is required by default but can be disabled by clearing the 
REQUIRE THE RECIPIENT TO USE A PASSWORD
 check box. 
 
When the recipient receives an invitation for remote assistance, a short e-mail message entitled “
YOU HAVE 
RECEIVED A REMOTE ASSISTANCE INVITATION
” appears in his or her inbox. This message contains a link 
that the recipient must click. When the recipient clicks the link, his or her browser will open to a page on 
Microsoft’s Web site. The entire process of the two computers finding each other using this method takes 
place through Microsoft’s Web site. In addition, e-mail-based remote assistance depends on a Remote 
Assistance Server Control that is downloaded during the process. When the recipient visit the site, a 
Security Warning dialog box will appear and he or she will be prompted to specify whether he or she wants 
to install the Remote Assistance Server Control. 
 
If the recipient selects 
YES
, the control will download and the page will load. If the recipient is accessing the 
Web page from a Windows XP Professional or Windows Server 2003 computer, he or she will see a 
START 
REMOTE ASSISTANCE
 button in the middle of the Web page. When he or she clicks this button, a small 
Remote Assistance dialog box appears requesting the password associated with the invitation. After the 
recipient enters the password, he or she must click the 
YES
 button to begin the connection. 
 
 

MCITP Boot Camp & CCNA boot camp back to back.

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MCSE Certification Boot Camp

PASSING GUARANTEE
Vibrant acknowledges that success in a Boot Camp is the result of joint efforts of the student and the training provider. It is therefore not possible for a training provider to unilaterally guarantee success in a Boot Camp. Unless the student puts in the requisite efforts, success in a Boot Camp will be elusive.

Vibrant, however, guarantees to provide the environment, infrastructure and training methodology which will make success in the Boot Camp inevitable assuming the presence of corresponding efforts from the student.

Vibrant, therefore, provides passing guarantee with the following terms :

If you are not able to pass any (or all) of the exams, you can attend the course (or courses) again at Vibrant free-of-cost with the following conditions :

1- You can attend classes in a scheduled Boot Camp listed on our website. The Boot Camp should have a seat available and should not have been cancelled due to nil registrations.
2- You will have to pay the cost of Hotel stay, meals, air-fare, tests and any other third-party service. The courseware has to be carried back by you.
3- The guarantee entitles you to attend only the course for which you have failed an exam. Other courses cannot be substituted in this guarantee.
4- You are entitled to re-attend within one year of completion of the Boot Camp.
5- Also if you fail an exam, the current Boot Camp will continue to run as scheduled and the retraining can be availed only after completion of the current Boot Camp.

 

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